New Call Management Services of 0800 Numbers
0800 numbers offers enterprise-level telephony services without the need to buy expensive and obsolete devices such as PBX systems. Since call routing and data is processed at network level, call management allows you to manage your number online. With this, you can transfer calls to mobile and international phone number, divert calls simultaneously to multiple landline, customize your own multi-level IVR menus, set up call queues and remote access numbers; make archive of historic calls and view real-time call statistics.
Simple Translation Service
Simple Translation diverts one number to another, so when somebody dials your 0800 number, the call is directed at network level to a terminating number supplied by you. The benefit of this service is that it provides you with a UK based 0800 number and allows you to receive calls anywhere in the world. Switch routing allows your calls to be re-routed instantly and seamlessly. You can have a permanent 0800 number for life i.e. even if you outgrow your office branches or even relocate overseas; your customers will still have the same point of contact (same number) with reach you.
Dial-in Call Management
At times, you cannot access to the Internet but still need to be able to re-route calls. With Call Management facility, you can manage your inbound calls and instantly re-route calls to the number you are dialing from a different destination number.
Caller Routes
With the help of 0800 number caller route option, you can automatically route calls to different destinations according to the caller’s number. The destination for a caller route does not necessarily be another number; it could be voicemail, an IVR menu or a call Hunt Group. Caller routes may be routed according to detailed levels, e.g. Country, State, City or even specific locations.
Talha Khalid Article Source:http://www.articlesbase.com/communication-articles/new-call-management-services-of-0800-numbers-1170896.html
